Recent Data Breaches

We’re more than half way through the year and unfortunately we’re seeing an increase in major data breaches. The following companies have reported breaches so far this year:

• Advance Auto Parts

• AT&T

• Loan Depo

• Prudential

• Rite Aid

• Santander Bank

• Ticketmaster

• United Healthcare Group

While the individual details of each breach vary, we need to be more alert than ever when it comes to protecting our accounts and identity. We wanted to provide our members with some tips on how to navigate a data breach that may have compromised your privacy.

*Please keep in mind, you should reach out to the breached company to learn how much of their information was stolen, which customers it impacts, and whether or not they are offering compensatory services.*

Stay Calm

First and foremost, the most important thing to do is keep a calm and level head. While hacks and data breaches are alarming and should be taken seriously—panicking will never help your situation.

Review Your Accounts

It’s important to check all of your financial accounts for any suspicious activity. If you notice anything unusual, contact the institution to report it directly. You should also update your passwords on any affected accounts, regardless of who the institution may be.

If available, it’s in your best interest to enable two factor authentication services to better secure your accounts. Again, be sure to check with the affected company to confirm if they are offering a free trial credit monitoring service.

Freeze Your Accounts

If you are concerned about the safety of your identity, you may want to consider placing a freeze on your credit. A freeze will prevent anyone from accessing your credit reports without your consent and can help prevent fraudulent accounts and loans from being opened in your name. Keep in mind, you will need to unfreeze your accounts if you legitimately wish to apply for a loan or credit. Credit freezes can be put in place online on the three credit bureau websites: Equifax, Experian, and TransUnion.

Beware of Scams

In the months following a breach, it is likely that fraudulent phone, mail, and email scams may be on the rise. Don’t respond to phone calls or emails from creditors. If you need to contact a creditor for any reason, do so via the phone number or email listed for them on their website or your account documents.

You can always stay on top of current fraud and scam trends with the credit union’s Fraud Prevention hub on our website. Click here to learn more.

If you notice anything unusual with your financial accounts, never hesitate to contact the credit union for guidance on how to move forward. Our representatives are more than happy to review your information and help you take steps to safeguard your identity.